Frequently Asked Questions (FAQs
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Livin’ by Mandiri is a mobile banking app for individual customers of PT. Bank Mandiri (Persero) Tbk, whereas Livin’ by Mandiri Timor-Leste is a mobile banking app specifically created for individual customers of Bank Mandiri Dili, Timor-Leste, to meet domestic financial needs.
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Livin’ by Mandiri Timor-Leste can be downloaded from the App Store for iOS devices, the Play Store for Android devices, and App Gallery for Huawei devices.
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The minimum device requirements for using Livin’ by Mandiri Timor-Leste are an operating system of at least Android 7 or iOS 12.
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Customers can view information on banking products for savings accounts, checking accounts, and personal loans.
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Customers can choose Savings (TABUSD) and Current Account (GIR-USD-P) products as funding sources for transactions on Livin’ by Mandiri Timor-Leste, provided these accounts are in USD.
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Customers can view all financial and non-financial activities and transactions through email notifications and the Inbox menu within the Livin’ by Mandiri Timor-Leste app.
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Customers can view the receipt of a completed transaction again through the Inbox menu on Livin’ by Mandiri Timor-Leste.
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Financial features available in Livin’ by Mandiri Timor-Leste include:
- Domestic Transfers
- Transfers between Bank Mandiri Dili accounts
- Transfers from Bank Mandiri Dili Accounts to Domestic Bank using Clearing method
- Transfers from Bank Mandiri Dili Accounts to Domestic Bank using RTGS method
- Foreign Exchange Transfers (From USD) to Bank Mandiri Indonesia (USD or IDR)
- QR Transfers between Bank Mandiri Dili accounts
Other benefits that customers will receive include:
Ease of transactions all in one app, eliminating the need to visit a branch.
Accessibility 24/7, from anywhere.
Simplified transaction monitoring, allowing customers to check their transaction history directly through the app.
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Livin’ by Mandiri Timor-Leste is available in only one language: English.